WARRANTY

AyA Kitchens & Baths Ltd. (AyA) proudly offers a “5-2-2 Limited Life-Time Warranty” on all AyA branded products, and a “5-5-2 Limited Lifetime Warranty” on all AyA+ and/or Avani branded products, effective from the date of installation.

This warranty includes:
• 5-year warranty on cabinet construction
• 2-year warranty on cabinet doors, finishes, and surface hardware (knobs & handles) *5-year with AyA+ and/or Avani
• 2-year mechanical warranty on accessories and installation/workmanship
• Limited Life-time warranty on drawer glides and hinges

This warranty is only valid if the cabinetry is installed by AyA or an authorized AyA Associate or Dealer and is only offered to the original purchaser of the cabinets at the original site of installation, is not transferable to subsequent owners, and cannot be enforced by any party other than the original purchaser.

For any part(s) found to be defective under warranty, AyA reserves the right to, first, attempt to repair at no-charge. If it is deemed that a replacement part is required, the part (or a comparable part) will be ordered at AyA’s sole discretion. Note that the warranty covers the cost of replacement parts only, and does not include the cost of labour, shipping/freight charges or administration fees. To make a claim under this warranty, the customer must first notify their AyA Dealer of the defects and include clear pictures of the defective component. AyA may require the customer to return the defective part at the customer’s expense. AyA reserves the right to inspect the product or request additional documentation as part of the warranty evaluation process.

AyA’s warranty applies exclusively to verified manufacturing defects. Cosmetic maintenance materials, touch-up products, finish aging, natural material variation, normal wear and tear, environmental exposure, post-installation adjustments, and services provided for convenience or goodwill are not covered under this warranty.

The following, is explicitly excluded from AyA’s warranty:
 • Any and all labour costs to deliver, install/service warrantable replacement parts.
 • Additional door and drawer adjustments after installation/final service has been completed.
 • Any natural features and conditions inherent in the wood species, door styles, or finish attributes, including, but not limited to:
   ◦ Variances in texture, wood density, grain patterns, and colour tones:
     • Natural aging and mellowing of wood finishes as cabinet colours darken or lighten over time in relation to environmental exposure to the nature of the material;
     • Variations or changes in color of solid wood and wood veneer products due to aging, air exposure, and ultraviolet radiation
   ◦ Joint lines revealed due to natural expansion and contraction of wood doors, painted finishes and stains;
     • Hairline cracks between adjacent pieces due to seasonal variations and reactions to changes in temperature are natural and not considered manufacturing defects;
     • Expansion and shrinkage as wood loses and gains back moisture content is a natural phenomenon and will change throughout the seasons.
   ◦ Warping on doors, which can occur when humidity levels are not maintained. A door that has some warping is considered acceptable by industry standards and will not be replaced:
 • Natural wear and tear
 • Unintended use of products (for example overloading)
 • Non-AyA related products used to supplement or substitute AyA cabinetry, added by other, will void the warranty.
 • Replacement parts may not exactly match the original product due to natural material variation, finish aging, or product improvements. Such variance does not constitute a manufacturing defect.

Cabinets that have been modified on site, improperly installed, damaged prior or during installation or custom items built and installed on site by an authorized AyA Associate or Dealer, will be excluded from the warranty provided by AyA Manufacturing. Any warranty on custom items built and installed on site will be the responsibility of the AyA Associate or Dealer.

This warranty is applicable only in climate controlled residential applications (relative humidity 35-55% and temperatures ranging from 17-24°C or 63-75°F). This warranty shall become void if the cabinets are damaged by incidental deterioration of the product from normal use or misuse, abuse, negligence, alterations, defects resulting from exposure to moisture, humidity, extreme temperature, heat or sunlight or UV exposure within the installation area, acts of God, improper installation/handling/storage of our cabinetry by others, or insufficient care. Removal, relocation, reuse, or modification of cabinetry voids this warranty.

AyA shall not be liable for incidental, consequential, or indirect damages, including loss of use, delay, or inconvenience.

This warranty is in lieu of any, and all other warranties expressed or implied by AyA, AyA Associate or Dealers and/or others, and is only valid in Canada, United States of America, and Trinidad and Tobago. This warranty constitutes the entire warranty given by AyA and no authorized AyA Associate/Dealer, agent or employee is authorized to extend or enlarge this warranty on behalf of AyA.

AyA Kitchens & Baths reserves the right to alter product design, specifications and materials without prior notification or obligation to incorporate such changes to products previously manufactured. Material and specification changes are not valid reasons for product refusal or replacement under warranty claims.

* Version 05/2026

Every species of wood has natural characteristics unique to the tree from which it came. Natural graining, colour and texture variations define the beauty of natural wood products. At AyA we strive to obtain the most consistent grain and colouration available for each species yet due to the uniqueness inherent in a wood product, AyA cannot be responsible for natural variations that may characterize your cabinet selection.

MAPLE

Maple is a hard, tightly grained wood that can have colour variations from a pale white to a reddish tone. The finish that is chosen for maple can enhance the natural beauty of maple, or subtly reduce the variations through the use of stains.

CHERRY

Cherry is widely renowned for its traditional majesty. A somewhat soft wood, cherry has a subtle grain, enhanced with pithing which lends itself to the warmth of historical settings. The appearance of cherry can vary dramatically with the stain color applied to it. Cherry is the ideal choice if a consistent dark colouration is required, or in its natural state the reddish color can be enhanced.

OAK

Oak has been the first choice in cabinet construction for a number of years due to the durability of this moisture resistant wood. Characterized by open graining, red oak has a natural range of color from light to dark and mineral deposits within the grain increases its natural beauty.

WHITE OAK

Available exclusively with AyA+, white oak is a hard and durable wood known for its open grain structure and strong grain character. The appearance of white oak can range from light blond and warm neutral tones to deeper brown hues, with natural variation in grain pattern and mineral streaking. Ray fleck and texture variation may also be present, contributing to the distinctive appearance of the wood. The finish selected for white oak can enhance these natural characteristics or soften tonal variation; however, uniform colouration should not be expected.

WALNUT

The common walnut is hard, dense, tight-grained and polishes to a very smooth finish. The colour ranges from creamy white in the sapwood to a dark chocolate colour in the heartwood. When kiln dried, walnut wood tends toward a dull brown colour, but when air-dried can become a rich purplish brown, because of its colour, hardness and grain it is a prized furniture and carving wood.

THERMOFOIL

Thermofoil is a thin, tight, heat-sealed polyvinyl chloride (PVC) wrap which is thermoformed to a medium-density fiberboard (MDF) substrate. Thermofoil cabinet doors can be a solid colour or imitation wood grain. The cabinet boxes that accompany these doors can be finished in various materials such as matching thermofoil and laminates. Thermofoil is available in a range of textures and sheen levels.

TFL

Thermally Fused Laminate (TFL) is a composite wood-based panel onto which a decorative paper layer is thermally fused (using heat and pressure) to the top and bottom surface to create a durable and decorative panel. The melamine resins used to bond the decorative paper and panel together are renowned for their unique physical properties including durability, hardness, scratch and stain resistance, as well as colour stability.

LACQUERED TFL

Lacquered TFL is a thermally fused decorative paper with multiple coats of an acrylic resin lacquer creating a high gloss or matte finish. This results in a durable and versatile material known for its resistance to scratches, moisture, heat, UV light and anti-fingerprinting.

PAINTED MDF

Medium-density fiberboard (MDF) is a high grade, composite material that performs better than solid wood in many painted applications. Made from recycled wood fibers and resin, MDF is machine dried and pressed to produce dense, stable materials. Painted MDF doors are available in a variety of door styles, including slab, routed one-piece frame and five-piece frame construction. The consistent composition of MDF allows for precise detailing and makes it well-suited for painted finishes.

PAINTED THERMOFOIL WRAPPED MDF

Thermofoil is a surface finish applied to the doors (see above).

PAINTED SOLID WOODS

Solid wood components are not used for door or panel construction. For painted applications, MDF, Thermofoil and TFL substrates are utilized to provide a smooth, stable surface and to minimize joint lines over time. The only solid wood elements that are painted are solid wood mouldings.

GLAZING

Glazing is a process of adding a secondary colour over the primary paint or finish of a cabinet door to accentuate details. Glazing is a hand-applied finish that adds depth and character while showcasing the craftsmanship of a handmade product.